VDS established a team of industry experts in Law Firm Operations, Information Workflow Consulting and Equipment Systems who deliver outstanding service to our clients. Our Senior Management Team has years of experience in the outsourcing and equipment business working in all sizes of law firms and we leverage that experience and the relationships we have developed to get things done for our clients.
Since many of our clients use VDS for Onsite Managed Services (meaning our team members regularly use the solutions we implement onsite and at the firm), we have a unique perspective. VDS measures success differently than "traditional consultants" would since our team is often directly impacted by a faulty deployment. Whether the client contracts with us for a project, for process consulting or for onsite management, we understand the "user perspective" better than a team that comes in, provides a roadmap, and then leaves. In simple terms, you want the people building your solutions to be invested in the outcome and know how to execute them no less than the end users who ultimately have to use the solution.
VDS can help you identify and procure the hardware required to support your optimal workflow. VDS has relationships in place with the leading manufacturers in all categories enabling us to provide the ideal solution at a competitive price. Our programs include support not only through manufacturer authorized providers but we also have our own dedicated team to supplement the support provided by the manufacturers.
VDS excels at providing "white glove" service while simultaneously designing, developing and deploying strategies and solutions that effectively manage the complex process of creating an optimized electronic workflow. We provide expert on-site management and skilled legal document experts to create and manage a customized information workflow. Instead of traditional labels such as the "Copy Center", our operations are managed as Business Intake Centers that deliver a fully firm-integrated process to manage physical and electronic documents from initial intake to final disposition.