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Our People

VDS realizes that its employees must operate at a very high level of expertise, skill and customer service in today's demanding document environments.  We proactively search for candidates with highly developed document management experience who thrive in a technical environment and who know how to follow a case.  We offer competitive salary, bonus and benefits packages that reward employees based on service levels and commitment.

Vendor Direct stresses personal accountability and judgment.  Our goal is to earn your trust, so that we can best support your operations. We empower account managers to take responsibility for site requirements and to make decisions as they arise. Managers have the authority to quickly respond in the best interest of your firm.  This approach allows our staff to come up with innovative answers and solutions directed specifically to the needs of your firm.

A critical component of our success is that we often retain and absorb existing qualified talent when becoming the custodian of a law firm's critical records and document management operations. In many cases, VDS identifies and trains qualified individuals for management positions within these departments, and thereby utilizes a firm's existing knowledge base to bolster its Records and Document Management efforts.